Family First Haven
Address:
4914 Canvasback Court, Columbia, MD 21045
Phone:
240-660-1614
Website:
https://familyfirsthaven.com/
Business email:
hello@familyfirsthaven.com
Keywords:
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Social:
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https://www.youtube.com/@familyfirsthaven?si=PXkww760c0se93E-
Hours:
24/7
Description
FOR IMMEDIATE RELEASE
Family First Haven Introduces HAVEN™ and TRINA™: Revolutionary Care Models Redefining Assisted Living in Columbia, Maryland
Board-Certified Physician Partnership and Proprietary Care Frameworks Set New Standard for Senior Care Dignity and Family Peace of Mind
________________________________________
COLUMBIA, MD – March 20, 2026 – Family First Haven, a premier assisted living and memory care facility in Columbia, Maryland, today announced the formal launch of two proprietary care models—HAVEN™ (Care Transition Model) and TRINA™ (Caregiving Framework)—designed to transform how families navigate senior care decisions and how residents experience daily life.
Located at 4914 Canvasback Court in the heart of Howard County, Family First Haven addresses a critical gap in senior care: the emotional overwhelm families face during care transitions and the loss of dignity many seniors experience in institutional settings. Through innovative care frameworks, collaborative medical oversight, and a commitment to person-centered support, Family First Haven is reimagining what assisted living can and should be.
"Care transitions are often rushed, transactional, or avoided altogether," said Dr. Tamara Newman, EdD, MBA, BS, Owner & Assisted Living Manager of Family First Haven. "HAVEN exists because care works best when it's structured enough to be reliable and human enough to be felt. We're not just providing housing and assistance—we're honoring life stories, validating emotions, and walking alongside families through one of life's most difficult decisions."
The introduction of HAVEN™ and TRINA™ represents a significant advancement in how assisted living facilities approach both the transition into care and the daily experience of residents and their families. These frameworks provide structure, clarity, and compassion during moments when families need support most.
The HAVEN™ Care Transition Model: A Compassionate Roadmap Through Difficult Decisions
One of the most challenging moments in any family's life is recognizing that a loved one needs more support than family members can provide at home. This realization often comes with guilt, fear, uncertainty, and grief—emotions that can make an already difficult decision feel overwhelming.
HAVEN™ was created specifically to address this critical juncture. Rather than treating admission as a transactional process focused solely on paperwork and logistics, HAVEN™ provides families with a structured yet deeply human approach to navigating senior care decisions through five essential principles:
Honor the Journey – Every resident arrives at Family First Haven with decades of life experience, deeply held values, cherished memories, and a unique story. HAVEN™ begins by acknowledging and honoring that journey. Transition begins with respect for where they've been—their careers, families, accomplishments, challenges overcome, and the life they've built—not just where they're going. This foundational step ensures that care planning begins with understanding the whole person, not just their medical needs or limitations.
Assess with Compassion – Comprehensive assessment is critical to effective care, but HAVEN™ ensures it's done holistically and humanely. The assessment process evaluates physical health needs, emotional state, cognitive abilities, and family dynamics without rushing or judgment. Rather than treating assessment as a checklist to complete quickly, Family First Haven takes the time needed to truly understand each resident's situation, preferences, concerns, and goals. This compassionate approach helps families feel heard and respected during a vulnerable time.
Validate Emotions – Fear, guilt, grief, and uncertainty are not obstacles to overcome—they are normal, legitimate responses to a major life transition. HAVEN™ creates intentional space for families to express thes